ICT

Internetandemailaccesspolicy

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An internet and email policy sets out what's acceptable use of company systems, covering areas such as personal use during work hours, appropriate content, use of social media, and expectations around confidentiality when communicating by email. Having this in writing helps staff understand what's expected and gives the business a clear basis for addressing misuse.

The policy also plays a role in protecting the business from risks such as malware, phishing and data leaks, by setting out rules on suspicious links, attachments and approved software. Reviewing the policy periodically, and reinforcing it through staff training, helps ensure it keeps pace with new technology and emerging threats.

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