Creditcontrol

More businesses run into trouble from slow-paying customers than from lack of demand — profitable on paper, but short of cash because invoices sit unpaid. Good credit control means setting clear payment terms upfront, checking a new customer's creditworthiness before extending credit, and following up on overdue invoices promptly and consistently rather than hoping they'll settle themselves.

It also means knowing when to say no — walking away from an order rather than taking on a customer who is unlikely to pay. We help clients put a credit control process in place that protects cash flow without damaging customer relationships.